Can I have my product delivered outside South Africa
Yes you can. At the moment we deliver within the borders of South Africa. If delivery is required outside South Africa please email Microzone for costs of shipping.
How do I check the progress of my Order
You can check the progress of your order by contacting us via email at firstname.lastname@example.org
How do I know if my order is successful
Confirmation of your order will be emailed to you.
How do I know if a product is in stock
Our online shop will only allow you to add a product to your cart if it is in stock. If there is no stock of the product then the Add to cart button will not be visible next to the product. Instead a Notify Me button will be visible and by clicking this you will be prompted for your email address where notification of stock availability will be sent.
How secure is my bank/credit card details when using your online shop
We don’t store any bank or credit card details on our website. When you check-out you will be redirected to our preferred gateway processor, Monster Pay, and will use their secure framework to complete the transaction. No financial information is therefore collected on our site.
Easy Touch Test Kits there is no test result after the blood is drop onto test strips
Do not drop blood on top of the strip after your finger is pricked. Drop blood on the side of test strip(there are two prutrusions on the top left and right hand side of the test strip). The blood must be dropped on one side of the prutrusions on the test strip and not on top of the test strip. Details are in the instruction manual.
Wrist Type Blood Pressure Monitors Irregular test readings
Relax and rest your back against chair.Rest your elbow on table with blood pressure monitor on wrist in line with your heart to get accurate test results.Details are in the instruction manual.
Easy Touch Test Kits Blood test results show different measurements
There is a switch in the top left hand side of the battery compartment. The switch must be in the up position for test results that are familiar to South Africa. Details are in the instruction manual.
Cholesterol testresults are low or crattic
More blood is required to do a cholesterol test. The cholesterol test strip is thicker than the glucose/uric acid /haemoglobin test strips. Blood sample must be drooped onto the protrusion(test strip target area) either on the left hand side or the right hand side of test strip and not onto the protrusions(test target area) on both sides, front or top of cholesterol test strip. The blood sample must fill the center white line of the cholsesterol test strip completely. Details are in the Easy Touch intsruction manual.
What is the expiry period of test strips once vial is open?
Glucose: 3 Months – Uric acid: 2 Months – Cholesterol: 2 Months. Do not open unused vials. Unused vials must only be opened when test strips are ready to use.
Low or erratic heamglobin/uric acid/glucose test results.
The blood sample must be dropped onto the protrusion (test target area) on the right hand side as per arrow on the haemoglobin/uric acid/glucsose test strips. Blood sampe must fill the the center line(reaction zone) completely. If Easy Touch glucose ll test strips are used the blood sample must be dropped on the top tip of the test strip. Both the Easy Touch glucose ll test strip and Easy Touch glucose test strip will work on all Easy Touch Testy kits.
Can more information on products on the website be obtained?
Yes. Please email us at info@microzones or call Microzone at 031-5693889 or 0823844434.